No components marked as affected
Resolved
** Resolved**
The issue affecting has now been fixed and the platform is back to normal.
We apologise for the disruption. We'll be conducting an internal review to prevent this from happening again.
Identified
** Update**
Our team has released 2 fixes to:
(1) block the issue from stopping platform to load data
(2) increase caching capacity to get rid of the root cause.
Platform is expected to return to normal within the next 10 minutes.
Identified
**Intermittent issues — Update**
We've identified the cause of the issue affecting Kolleno in UK/EU data region. It is related to the cached node not responding correctly.
Our team is working on a fix and we expect to have this resolved within 20 minutes. We'll continue to post updates as we make progress.